At Gennye Lion, we are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
We do occasionally update this policy, so please do return and review it from time to time.
Privacy Notice and Policy
Gennye Lion Rainbow Anderzon, Director and Founder of Gennye Lion, recognises the importance of protecting your privacy, in line with legal responsibilities. This notice is to advise you how we use any personal information you share with us, via our website. This notice also covers use of your personal information when you purchase a product or service online via our online booking system and PayPal portal, or are a recipient of services purchased through Gennye Lion. Your continued use of this site signifies your assent to this Privacy Notice and Policy.
Who we are
Gennye Lion is a sole trader business, founded and run by Gennye Lion Rainbow Anderzon, qualified Holistic Practitioner, Coach and Business Consultant, insured through CThA and a member of Embody. Our registered office is Havens Cottage, 17 Jessamy Road, Weybridge, Surrey, KT13 8LB, UK.
Our appointed Head of Privacy is Gennye Lion Rainbow Anderzon. Our Head of Privacy is our Data Protection Point of Contact and is responsible for assisting with enquiries relating to this Privacy Notice.
Personal information we collect
We collect your personal information when you enter your details on forms on our website, when you contact us (in writing, by post, email, or posts and messages via the social media platforms that we support, or by phone). We also collect your personal information when you use (or are a recipient of) our services purchased online through the website www.gennyelion.love
In running and operating this website, we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:
- Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website
- Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information or makes a purchase
- Information provided to us when our visitors communicate with us electronically for any reason.
When you complete a ‘contact us’, ‘service’ or ‘request’ form online
When you contact us via this website, by completing an enquiry or ‘contact us’ form, ‘service’ or ‘request’, we may need to use your personal details to deal with your query or sales enquiry. The details may include your name, address, landline telephone/mobile number and/or email address.
In the case of an enquiry on behalf of a company, we may collect your company’s name, your position in the company, the company’s address, the company’s email address and telephone number.
How long we keep your personal information
We use your personal information only to send you the information you have requested from us. Unless your enquiry results in the purchase of a service or product, or you have selected to receive news and promotional marketing which may be of interest to you, your personal details will be deleted from our systems 12 months after the conclusion of your enquiry.
Purchases of services or products
When you purchase a service via this website, we will use the data supplied to fulfil your order.
Where this involves the provision of an ongoing service (for example, 3, 6 or 12-month programme), we will hold your details securely for the duration of the agreement.
Your personal details will be deleted from our systems 12 months after the conclusion of the service or product purchased.
Why we collect your personal information
We collect your personal information to:
- Provide you with products and services that you may request from us (Gennye Lion Rainbow Anderzon of Gennye Lion)
- Improve and develop our services.
Storing your bank and payment card details
For purchases made online via this website, we do not hold any bank payment card details; these are held securely by our nominated payment partners, PayPal and Stripe.
Who we share your personal information with – third parties
Your personal information is only used by Gennye Lion Rainbow Anderzon of Gennye Lion.
We do not share your personal information with any third party. Should this be a necessity for the benefit of your personal growth process, we will ask for your consent at that specific time.
We do not sell your personal information to any other third party, for any reason whatsoever. We do not use automated call services, and we do not record telephone calls for training, or other purposes.
For the purpose of teaching and guiding the client, online meetings and tutorials are sometimes recorded. These recordings are not shared with a third party unless consent is given.
How we keep your personal information secure
Gennye Lion Rainbow Anderzon of Gennye Lion is committed to keeping your personal information secure. All personal information collected via our website is stored on a secure server to protect it from being accessed or used inappropriately.
How we keep your personal information accurate
Gennye Lion Rainbow Anderzon of Gennye Lion will ensure that your personal information is kept accurate and up to date as far as is reasonably possible. We encourage you to advise of any changes to your information and update your client details.
Where you have opted in to receive news, periodic offers, or promotional email marketing, we will use only relevant personal information to contact you.
How to access your personal information
You can access and update your personal information at any time by contacting Gennye Lion Rainbow Anderzon – full contact details at the bottom of this Privacy Notice. We hold only your personal records and client questionnaires in one single place, on one hard drive, with a backup hard drive. None of your personal data is stored on Dropbox, iCloud, OneDrive or any other online storage space. Our Mailchimp database holds your name, your email address, and your activity in our Marketing Campaigns.
News, offers and promotional email marketing
Where you have selected to receive news, periodic offers, or promotional email marketing, by ticking the appropriate box on our web forms, we will use only relevant personal information to contact you.
We may communicate with you by email, post, phone, SMS text message, and social media posts and messaging where you have provided consent at the time we collect your personal information.
Updating your preferences
If you do not wish to receive information by email from Gennye Lion Rainbow Anderzon, please use the unsubscribe feature on any promotional email received, email us quoting ‘please unsubscribe me’ in the subject line, or use our ‘contact us’ form to request that your details are removed from our database. In this case, we will only retain your personal information where our legal or regulatory obligations require us to do so.
Requesting a copy of your personal information
If you wish to request details of personal information held on systems and in hard copy, stored by Gennye Lion Rainbow Anderzon, please contact Gennye directly.
Where we collect your personal information from
We collect your personal information:
- Directly from you when you complete a form on our website, register with us and/or select the option to receive news, information and promotional marketing from us
- When you purchase a product or service which we provide through our website.
The data controller responsible for our website is Gennye Lion Rainbow Anderzon.
Changes to our Privacy Notice and Policy
We review our Privacy Notice and Policy regularly and will display the current version on this web page. Last updated July 2019.
We may also use the cookies to gather information about your general internet use to further assist us in developing our website. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.
How to contact us
If you have any questions about how Gennye Lion Rainbow Anderzon is using your personal information, please contact us.
Gennye Lion Rainbow Anderzon
17 Jessamy Road
Surrey KT13 8LB
Phone: +44 7812584260
Protecting your data – it’s time to get personal
Personal data is everywhere. Each time you do something online – whether you’re shopping, browsing, using an app, watching a video, or posting on social media – you generate data: information about yourself, your activities, and your preferences.
The General Data Protection Regulation (GDPR), which came into force on 25th May 2018, is designed to ensure that all companies review how they manage people’s personal data.
Why GDPR is good news for you
Our policies comply with GDPR regulations, giving you:
- Greater protection for your personal data. Organisations must protect any data they hold and must act appropriately if anything goes wrong. If not, there are heavy financial penalties.
- Full control over how your information is used. You can choose what information is held about you, and where it is stored.
- More choice. Organisations must give you the chance to choose who contacts you and how.
- Flexibility. If you’ve given an organisation permission to contact you, then you can change your mind at any point.